BPM in Action: Across Industries

Faced with changing requirements and growing demands,
organizations in industries ranging from financial services
to healthcare are using BPM to solve their unique business
challenges.

Financial Services

In the highly regulated financial services industry,
organizations are facing new legal requirements (such as the
Sarbanes-Oxley Act and USA Patriot Act) and consolidation,
leading to a new focus on the integration of corporate systems.
BPM solutions are being deployed to address these growing challenges by managing a range of financial processes, including regulatory compliance, financial reporting, capital request approval, and budget management.
[ learn more Appian's approach to BPM in Financial Services ]

Insurance

Today, insurance companies are faced with many challenges, forcing them to cut costs and become more efficient in order to remain competitive. Providers need automated solutions due to technically savvy customers that require easier means to communicate and view product information, the need to reduce costs from the back office, while maintaining customer satisfaction in order to cross sell and up sell products and services, and the need to comply with multiple regulations while securing personal information and maintaining customers’ privacy.
[ learn more Appian's approach to BPM in Insurance ]

Government

Leading government agencies are increasingly looking to BPM solutions to help streamline the business of government and address challenges such as budgetary constraints, policy changes, and public demands for greater accountability. The current demographic shift in the nature of federal and state work necessitates an increased focus on knowledge management, and legacy systems must be successfully integrated into modern, efficient services-oriented business processes. BPM solutions are driving improvements in productivity and work quality in government agencies by automating complex government processes and providing real-time access to critical information and applications within secure framework that can be trusted to maintain the integrity of information on issues of national security.
[ learn more Appian's approach to BPM in Government ]

Manufacturing & Business Operations

As the global trend towards outsourcing grows, value chains for producing goods and services are growing increasingly interconnected and complex, often involving partners, suppliers, vendors, and customers. Manufacturers are turning to BPM to manage and automate their sourcing and operations processes, expedite the product development process, and provide solutions for support functions.
[ learn more Appian's approach to BPM in Manufacturing ]

Energy

Privatization in the energy industry has resulted in increased competition, driving customer demand for better services and lower prices. BPM tools enable organizations to track and manage key value chain relationships in real time, enabling utilities and energy providers to control spending, improve supplier management, and greatly reduce the procurement cycle time. Interaction between suppliers and contractors is managed in a collaborative environment, while internal business activities can be monitored, managed, and continuously improved.

Healthcare & Pharmaceuticals

Healthcare and pharmaceutical organizations are turning to BPM to increase the quality and consistency of their increasingly complex and highly regulated business processes. Facing changing compliance requirements and a growing public demand for higher quality services at a lower price, healthcare companies are adopting BPM solutions to manage processes ranging from HIPAA compliance to customer service. Faced with increasing product development expenses and the need for great responsiveness to the consumer market, pharmaceuticals are adopting BPM solutions to address processes ranging from product development to supply-chain management to brand management.

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